Legal
Terms of use
The short version: our guides are here to help you understand your options, not to replace your doctor. Use the site with respect, share our guides with your community, and write to us if you have questions.
Using this site
These terms apply to the Sol y Salud website. When we say “we” or “us,” we mean Sol y Salud. By using the site, you agree to these terms. If you don’t agree, please don’t use the site.
The site is written for a general audience, especially adults looking out for their own health and their family’s. It is not directed at children under 13.
Our Privacy Policy explains what information we collect and how we use it.
Not medical, legal, or insurance advice
Our guides are general information, not medical, legal, or insurance advice. Every person and every family is different. For advice about your situation, talk to a doctor, nurse, or pharmacist, or, for health coverage, a certified enrollment assister or navigator.
In an emergency, call 911. In a mental health crisis, call or text 988. It’s free, it’s open 24/7, and help is available in Spanish.
Please don’t wait to get care, stop a treatment, or change a medicine because of something you read here. Check with your health care provider first.
Using the site, reading our guides, or writing to us doesn’t create a doctor–patient relationship, or any other professional relationship, between you and Sol y Salud.
Information can change
Health coverage rules, enrollment deadlines, prices, and programs change, sometimes quickly. We work to keep our guides accurate and up to date, but we can’t promise that everything on the site is complete, correct, or current at the moment you read it.
Each story shows the date it was published, so check it. For deadlines and eligibility, confirm with the program, clinic, or agency directly. If you spot something that’s wrong or out of date, please let us know.
Links to other websites
We link to other websites we find helpful, such as the CDC, HRSA’s health center finder, HealthCare.gov, and local clinics. We don’t run those sites and aren’t responsible for their content, their accuracy, or how they handle your information. Their own terms and privacy policies apply when you visit them. A link doesn’t mean we endorse everything on that site.
Our newsletter
When you sign up for our emails, you agree to receive new guides and health updates from us. Please sign up only with your own email address. You can unsubscribe at any time, using the link in our emails or by writing to hola@solysalud.org.
Our Privacy Policy explains what we do with the information you give us when you sign up.
Donations
When online donations are available, they will be processed by a third-party payment provider, under that provider’s own terms and privacy policy. Details about a gift, including any information about how it may be treated for tax purposes, will be shown where you give. If you have a question about a donation, email us.
Using the site fairly
We want the site to work well for everyone. Please don’t:
- Try to hack, overload, or disrupt the site or its forms.
- Use bots, scripts, or other automated tools to fill out our forms, or to copy the site in a way that slows it down for other people.
- Sign up someone else or submit another person’s information without their permission.
- Pretend to be Sol y Salud, or use the site for anything illegal or harmful.
Sharing our guides
Unless we say otherwise, the text, guides, and design of this site are © Sol y Salud. We want our guides to reach as many families as possible, so you’re welcome to share them for personal, non-commercial, or educational use. Print them, forward them, or hand them out at a clinic, a class, or a church group. Community health workers and promotoras: this means you, and we’re grateful.
When you share, please:
- Keep the Sol y Salud name on it and include a link to our site.
- Don’t change the content in a way that changes its meaning.
- Don’t sell it, or use it to suggest that we endorse you or your product.
For anything else, like republishing a guide on another website or using it in a paid product, please ask us first.
Some photos on the site are licensed from other people or stock photo services, and are credited where shown. They aren’t ours to give you permission to reuse. The Sol y Salud name and logo belong to us; please don’t use them in a way that suggests we’re connected to you or your work without our permission.
Disclaimers and limits on liability
We work hard on this site, but we provide it “as is” and “as available.” To the fullest extent the law allows, we make no promises or warranties of any kind, express or implied, about the site or its content, including that it will be accurate, complete, always available, or free of errors or viruses.
To the fullest extent the law allows, Sol y Salud and the people who work with us are not liable for any loss or harm that comes from using the site, relying on its content, or visiting sites we link to, including indirect, incidental, or consequential damages. Some places don’t allow these kinds of limits, so some of them may not apply to you.
Massachusetts law
These terms are governed by the laws of the Commonwealth of Massachusetts and applicable United States law. If any part of these terms can’t be enforced, the rest still applies.
English and Spanish versions
We offer these terms in English and en español. We’ve worked to make both versions say the same thing, but if they ever differ, the English version controls.
Changes to these terms
We may update these terms from time to time. When we do, we’ll change the “Last updated” date at the top of this page. If you keep using the site after a change, that means you accept the updated terms.
Contact us
Questions about these terms, or found something that needs fixing? Email us at hola@solysalud.org. We’re based in Waltham, MA.
If something on the site is hard to use, see our Accessibility page.