Privacy policy

This policy covers the Sol y Salud website (solysalud.org) and our email newsletter. When we say “we” or “us,” we mean Sol y Salud, based in Waltham, Massachusetts.

What we collect

We only collect what you choose to give us, plus the basic technical details every website needs to work.

When you sign up for our emails

Our signup forms ask for:

• Your email address (required), so we can send you our emails.
• Your first name (optional), so we can say hello properly.
• Your zip code (optional), so we know which communities we’re reaching and can share resources closer to home.
• The topics you pick (optional), like “Mental health” or “Mamá and baby,” so we send you what you care about.

Along with that, we note which form you used, whether you signed up from the English or Spanish version of the site (so we can write to you in the right language), and the date and time you signed up.

When you email us

If you write to us, we get whatever you include in your message, along with your email address and name as they appear on your email.

When you visit the site

Like every website, ours runs on servers that need some technical information to show you a page, such as your IP address and the type of browser and device you’re using. Our site is hosted by Cloudflare, which processes this information to deliver the site and protect it from attacks. See who we share it with for more.

What we never ask for

We know many families are careful about sharing personal information, and they have good reasons. So we keep it simple. We never ask for:

• Your immigration status or citizenship
• Your Social Security number
• Whether you have health insurance, or what kind
• Your health conditions, diagnoses, or medical history

The topics you pick when you sign up are things you’d like to read about, not a diagnosis. Checking “Diabetes and heart health” tells us you want those guides, not anything about your own health, and we don’t treat it that way.

Sol y Salud shares health information and resources. We don’t provide medical care, and we don’t collect medical records.

How we use it

We use your information to:

• Send you our emails, on the topics you picked and in your language
• Answer your questions when you write to us
• Understand, in general terms, which communities we’re reaching
• Keep the site working and protect it from spam and attacks

The site uses a secure (HTTPS) connection, and our signup forms send your information only to our own server. The code that handles signups is written so it doesn’t record your name, email, or zip code in its logs.

Who we share it with

We don’t sell or rent your personal information, and we don’t share it with other companies or organizations for their own marketing.

We only share it in these cases:

• The service we use to send our emails. When you sign up, your information goes to our server and then to the service that manages our email list and sends our newsletter. They use it only to do that work for us.
• Our website host. Cloudflare delivers our site and processes the technical information described above. You can readCloudflare’s privacy policy.
• When the law requires it. We would only share your information with anyone else, including a government agency, if we were legally required to. And because we never ask about immigration status, we don’t have that information to share.

No cookies, no tracking

We built this site to respect your privacy from the ground up:

• We don’t set cookies.
• We don’t use analytics tools that track what you read or click.
• We don’t show ads, and there are no advertising or social media tracking pixels.
• We don’t load scripts, fonts, or images from other companies. Everything comes from our own site, and the site is set up so your browser only connects back to us.

Donations

When you donate online, your payment will be handled by a separate payment processor, not by our website. That processor’s own privacy policy applies to the payment details you give them, and we don’t receive your full card number.

Links to other websites

We often point you to trusted resources from government agencies and nonprofits, like the CDC, HRSA’s health center finder, and HealthCare.gov, and we may link to our social media pages. When you click a link that takes you off our site, that site’s own privacy policy applies, not this one. Those sites may be able to see that you came from Sol y Salud.

Children

Our site is written for adults and families, and it isn’t directed at children under 13. We don’t knowingly collect information from children under 13. If you think your child signed up for our emails, write to us and we’ll delete their information.

Your choices

• You don’t have to give us anything. All of our guides are free to read without signing up.
• Unsubscribe at any time using the link in any email we send you, or by emailing us at hola@solysalud.org.
• See, fix, or delete your information. Email us and ask for a copy of what we have about you, to correct something, or to delete it.

Changes to this policy

If we change how we handle your information, we’ll update this page and the “Last updated” date at the top.

Questions? Talk to us

If anything here isn’t clear, or you have a question about your information, email us at hola@solysalud.org. We’re in Waltham, Massachusetts.

See also our Terms of use and ourAccessibility statement.