Accessibility

Our commitment

Sol y Salud exists to help Latino families understand their health and find care they can afford. That only works if everyone can use what we make. That includes people with disabilities, older adults, and anyone reading on an older phone or a slow connection.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These are the international guidelines for making websites usable by people with disabilities. We’re working toward them. We haven’t had the site formally certified, and we know about a few gaps (see Known limitations).

What we’ve done

• A “Skip to content” link. Press Tab once when a page opens and it appears, so you can jump past the menu.
• Everything works with a keyboard. You can reach every link, button and form field with Tab, Shift+Tab and Enter. In the menu on smaller screens, Escape closes it.
• A slideshow you control. On the homepage, use the arrow keys to move between slides. The slideshow holds still while you’re using it with a keyboard, and it has a pause button. If your device is set to reduce motion, it doesn’t move on its own at all.
• You can see where you are. A thick outline shows which link or button is selected when you use a keyboard.
• Easy to tap. Buttons, menu controls and checkboxes have large tap areas.
• Works on small screens and when zoomed in. Text rearranges to fit phones as narrow as 320 pixels, and when you zoom in up to 400%, without scrolling sideways.
• Photos are described. Every photo has a short text description for people who use screen readers.
• Clear page structure. Pages use headings in order and mark the header, menu, main content and footer, so screen readers can jump between them.
• Forms you can use any way. Every form field has a visible label that screen readers also read, and error messages are read out when they appear. Our sign-up forms work even if JavaScript is turned off.
• The right pronunciation. Each page tells your browser what language it’s in, and we mark Spanish phrases on English pages (and English on Spanish pages), so screen readers can pronounce them correctly.
• Nothing jumps out at you. No pop-ups, and no audio or video that plays on its own.
• Plain language. We write the way family would explain it, with short sentences and as little medical jargon as we can.
• Light, fast pages. The site is simple pages with no ads or outside tracking scripts, and our fonts load from our own site, so pages stay light on slow connections and older phones.

English and Spanish

The whole site is available in Spanish at solysalud.org/es. To switch languages, use the “Español” link at the top of the page (inside the menu on phones) or “En español” at the bottom of any page. You’ll land on the same page in the other language.

Tips for using the site

• Make things bigger. Press Ctrl and + (Windows) or Command and + (Mac) to zoom in, and Ctrl or Command and − to zoom back out. On a phone, pinch to zoom.
• Stop things from moving. Turn on “Reduce motion” in your device settings. On iPhone it’s under Settings › Accessibility › Motion, and on Android look for “Remove animations” under Accessibility. The homepage slideshow will stay still.
• Have pages read out loud. Most devices come with a free screen reader: VoiceOver on iPhone and Mac, TalkBack on Android, and Narrator on Windows.

Known limitations

We’re still working on these:

• Your browser’s text-size setting may not change our text. Zooming in (see the tips above) works on every page.
• Other websites. We link to trusted resources, like government health sites and clinic finders. We don’t control those sites, and some may be harder to use.

Tell us about a problem

If something on the site doesn’t work for you, we want to know. Email us at hola@solysalud.org. You can use “Accessibility” as the subject line. It helps if you tell us:

• which page you were on (a link is great),
• what you were trying to do, and what went wrong,
• what device, browser or assistive technology you use, if you know.

If you can’t get to information you need, tell us what it is and the format that works for you. We’ll do our best to get it to you another way. You can write to us in English or Spanish.

How we tested

We last reviewed the site on September 28, 2026. We checked it by:

• running the free axe-core automated checker on the homepage, the story library, a story page, the sign-up confirmation page and this page;
• using the site with only a keyboard, including the slideshow, the menu and the forms;
• viewing it at phone sizes (as narrow as 320 pixels), zoomed in, with the “reduce motion” setting turned on, and with JavaScript turned off;
• checking the contrast of every color in our palette against our backgrounds.

Automated checks don’t catch everything. We haven’t yet tested the site with every screen reader, or with people with disabilities using it day to day. If you use assistive technology, your feedback helps us most.

Read more about how we handle your information in our Privacy policy and the rules for using the site in our Terms of use.